Working together

Your service provider

Radek Široký, Czech business ID (IČO) 08748811, registered office Nezamyslova 274/10, Nusle, 128 00 Prague 2, Czech Republic. A sole trader registered in the Czech Trade Register, not VAT registered. Email siroky@radeq.cz, phone +420 730 634 439.

From enquiry to agreement

Sending a form does not place an order or create a payment obligation. We first clarify your needs.

Before ordering, you receive an offer defining scope, deliverables, final price or how it is calculated, timing, payment and handover. A binding agreement is made only by accepting the specific offer on the agreed terms. You receive the offer and agreement in a form you can keep, normally email.

Prices and changes

“From” prices are indicative starting prices for the stated scope. I am not VAT registered and do not add VAT. Domain, hosting, licence and third-party service costs are explained or priced before ordering.

Deposits, due dates and additional work are agreed in advance; changing the brief does not automatically authorise a higher price.

Handover and rights

The offer defines your input, acceptance checks, access, delivered files, licence or other rights and ongoing support. External tools retain their own licence terms.

I do not guarantee commercial results or search positions. Statutory rights concerning defects remain unaffected.

For consumers

Before a distance contract, you receive the applicable withdrawal information, time limit, instructions and model withdrawal form, or an explanation of any lawful exception relevant to the particular supply. Services normally have a 14-day withdrawal period.

Starting work during that period requires your express request and the appropriate information; an enquiry is not that request. Loss of withdrawal rights for fully supplied services or digital content requires the applicable statutory conditions. This page does not limit your consumer rights.

Complaints and disputes

Report a defect to siroky@radeq.cz or the registered office, describing the project, issue and remedy requested. I confirm receipt and resolution. Consumer complaints are resolved and you are informed within 30 days unless we expressly agree a longer period.

If we cannot resolve a dispute directly, you may contact the Czech Trade Inspection Authority for alternative consumer dispute resolution, Štěpánská 567/15, 120 00 Prague 2, Czech Republic.

Privacy

I use enquiry information to discuss your project. See Privacy and cookies for processing, retention and optional measurement.